Hi, I have this issue and have tried contacting for support a number of times. Can you please help me out?
I have a problem with back end of the Home page’s Visual page builder.
When I go to edit the ‘Home’ page in the back end (dashboard), I see everything in one Text content block instead of the design elements. As a result I am not able to modify the design of the Home page. Can you please help me out?
We need to resolve this urgently as the website cannot be live. We had this issue earlier as well but somehow it was resolved itself. Now the problem is back.